The staff here were amazing! They surprised my kids with toys and made us feel so welcomed. The only downside was the noise at night. it was hard to sleep. Still, a great stay overall! 😊

i had a fantastic stay here that truly surpassed my earlier visits in chicago. the customer service was exceptional as the staff went out of their way to make our anniversary special. we enjoyed stunning views of the lake from our room while strolling along the magnificent mile.

the breakfast options were limited and overpriced.

The breakfast spread at Adorn Bar & Restaurant was a total game changer, and that Tuscan bread? Let's just say it's worth every carb! Plus, the service was like having your cool aunt wait on you, just fabulous! And with a location that puts The Cheesecake Factory right around the corner, you're never far from a local bite.

Although I had a little hiccup with street folks in the private guest elevator and security seemed a bit chill about it, I was still all about those stunning views and the super friendly staff—they really made this a cozy retreat!

I enjoyed stunning views of the lake from my room, along with exceptional service from the friendly staff, making my stay memorable. However, the bathroom could use some updates, especially the shower pressure, which didn't meet my expectations for a high-end experience. Overall, it’s a great choice for families or a short getaway.

The indoor pool was enjoyable, but crowded with children most of the time.

The knowledgeable concierge team tailored a wonderful biking adventure for our family, complete with a curated map. The staff was incredibly welcoming, and they even provided treats for my son's autism support dog, making us feel right at home during our stay.

My children wanted more child-friendly activities in the hotel.

I stayed for 4 nights in an Executive King Suite with Lake View, and it was amazing! The spa was fantastic with a relaxing massage and a hot tub that really hit the spot. The only hiccup was the tricky layout getting around, but it didn’t ruin my experience at all! 🌟

The lake-view room was stunning and the bed offered exceptional comfort. Service was impressive, especially when the concierge quickly assisted with my lost reading glasses and downloading theater tickets. Sadly, breakfast was a disappointment. at $38 plus tax and tip, the minimal buffet lacked quality, featuring fake eggs and stale pancakes, prompting me to skip breakfast after the first day. House coffee was stale, further diminishing the dining experience.

Totally recommend for a brief stop-in

Luxurious hotel, attentive staff, with free wi-fi in rooms and fantastic room service to indulge in the perfect environment for relaxation and enjoyment just 400 metres from the Millennium Park.

Luxurious Weekend Getaway!

Our stay in the Executive King Suite with Lake View was remarkable! The room was spacious and offered breathtaking views. Don't miss the Adorn Bar and Restaurant. the evening vibes with live DJs were exceptional, making it perfect for a night out. Always check your mini fridge ahead of time!

It was just a top selection for a holiday in Chicago with great value for the money. The nightly cookie bar was a hit with the kids, making our stay feel extra special.

good views but disappointing breakfast

The Executive King Suite with a Lake View was incredible, providing a breathtaking panorama. I appreciated the attentive service from the staff, who made me feel welcome during my stay.

Breakfast is disgustingly overpriced at $38 + tax/tip for a minimalistic buffet with fake eggs, no breads, stale pancakes.

The King Room with Lake View was spacious and comfortable. Loved the views of Lake Michigan from my high floor. The bed was super cozy, and the pillows were dreamy! The bathroom could’ve used a little more shine, especially the shower pressure wasn't impressive. But the quality of the toiletries was nice, so that helped. Overall, it was a nice stay, but some details just felt a bit off for a luxury spot.

This place suits me perfectly with free wi-fi, a fitness center, and a spa. I'll never forget how the staff helped me print documents during my first stay. Coming back for Easter!

I had a pleasant stay with stunning lake views. Room amenities were top-notch, providing comfort and convenience. The on-site dining offered delicious meals. The staff was friendly and attentive, enhancing my overall experience. It's a perfect spot for a relaxing getaway. 🌅